Managing client and candidate

managing-client Does your job make you feel like you’re constantly being pulled in two directions; trying to keep everyone happy? Well, console yourself with the fact that many recruiters feel the same. The nature of the job means that you’re forever trying to meet the requirements of both the client and candidate. Unfortunately, it’s a fine balance that can leave you in.
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Video interview horror stories

horrendous-video-interviewChances are you already use video interviews as part of your recruitment or will do very soon. A 2012 survey from the staffing service Office Team asked more than 500 human resources managers about their use of video interviews, and nearly one in three uses them “very often.” And just as likely, you will have had your very own horror story using.
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Sector focus: Customer service part 2

Customer serviceIn our previous post, we explained how the job market in the customer service industry is doing. In part two of our sector focus, it’s time to look at some of the news stories that impacted on the industry. The good news Many companies have been on a recruitment drive this year and lots of customer service employees have been employed across.
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Sector focus: Customer services

Customer service sector focusEvery month we’ll be taking an in-depth look at a particular sector and letting you know how it’s doing. From employment figures and salaries to the latest trends and stories that rocked that industry. This month we’re giving you a snapshot on the customer services industry. Customer services job market Things are looking good for the customer services industry at the moment, as.
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Interview questions you thought you could ask, but can’t

questions-you-cant-askRecruiters may feel that by asking personal interview questions they are making an exceptional effort to find the very best candidate, someone who will never let an employer down. But sometimes, what seems like due diligence strays into illegal territory, especially if you ask banned questions. Do this and you risk a tribunal. Individuals and workers are protected by law against.
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Are zero-hour contracts all that bad?

zero-hoursYou can’t have missed the recent furore over news that an estimated one million people across the UK are employed on zero-hour contracts – roughly 3-4% of the workforce. Under the terms of such a contract, employers can keep their workers on call without guaranteeing them even a minimum amount of work. In addition, they only pay for the hours worked.
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Is speed-dating the route to great recruitment?

Speed-datingRecruiters are more pressed for time than ever before as business, work and every kind of pressure conspire to squeeze time out of diaries. Speed dating is the go-to model in our time-constrained world for matching couples: dragon’s den entrepreneurs with business angels, pets with owners and now, recruiter with candidate. But is speed dating really the perfect model to.
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Interest rates tied with unemployment rates

London-skylineIs the jobs crisis finally being tackled? Bank of England (BoE) governor Mark Carney has parachuted into his new job and hit the ground running. One of his first announcements at the beginning of August was that interest rates will remain at the all-time low level of 0.5% until unemployment drops from its current 7.8% to 7%. He reckons it.
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The hardest jobs to recruit

The-hardest-jobs-to-recruitWith lots of candidates seemingly applying for every job opportunity, you wouldn’t think there would be so many jobs that are difficult to recruit. But you might be surprised at why some positions are so difficult to fill, especially as some of them seem so common. Here are five of the hardest jobs to recruit for at the moment.   Management / Executives In.
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Recruiter Soapbox: Zero hours contracts

John-LeesAccording to the CIPD, about 1 million UK workers are on zero hours contracts. Are they fair? They might strike you as an odd feature of today’s marketplace, apparently subverting a century of employee protection by allowing employers to turn the pay tap on or off at a whim. Critics claim they offer a very one-sided deal – giving employers.
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