5 tips for healthy client relationships

clientsBuilding good relationships with clients is part-and-parcel of business success. Customer loyalty from those who were satisfied with a good service in the past is cheaper and less time-consuming than forever having to seek out new recruitment leads. And these regular clients should never be taken for granted.  They certainly represent a solid foundation on which to build, and by.
Read more

Construction & Manufacturing boost hints at economic recovery

constructionAccording to the latest figures from the Office of National Statistic, British GDP grew 0.7% in the second quarter of 2013, helped in part by the turnarounds in manufacturing and construction. In light of this, some economists have even gone as far as to predict that growth could pick up to more than 1% in the July-September period, strengthening the.
Read more

The right job title

right-job-titleChoosing the right job title has far reaching implications from the job advert to how well the employee performs in their role. There’s thousands of jobs out there which are very similar in nature, but have wildly different names. Think about for instance the difference between administrative assistant and secretary – two very similar jobs, but perhaps with different connotations. It can.
Read more

5 tips to becoming a better negotiator

negotiatorNegotiating is a basic skill that every recruiter should possess, after all your job entails balancing your own need to fill a given position against the candidate’s desire to get more and the employer’s desire to pay as little as they can realistically get away with. It’s a delicate balance and one that can only successfully be handled with good.
Read more

Nissan expansion set to create 1,000 new jobs

Nissan Yet more good news for the UK automotive industry. Japanese car manufacturer Nissan has just been given the green light to expand its Sunderland plant by 25,000 sq ft, rubber-stamping plans to start production of its luxury Infiniti Q30 model in 2015. The Nissan expansion, set to cost £250m, will also create a welcome 300 new jobs on site and a.
Read more

Managing client and candidate

managing-client Does your job make you feel like you’re constantly being pulled in two directions; trying to keep everyone happy? Well, console yourself with the fact that many recruiters feel the same. The nature of the job means that you’re forever trying to meet the requirements of both the client and candidate. Unfortunately, it’s a fine balance that can leave you in.
Read more

Video interview horror stories

horrendous-video-interviewChances are you already use video interviews as part of your recruitment or will do very soon. A 2012 survey from the staffing service Office Team asked more than 500 human resources managers about their use of video interviews, and nearly one in three uses them “very often.” And just as likely, you will have had your very own horror story using.
Read more

Sector focus: Customer service part 2

Customer serviceIn our previous post, we explained how the job market in the customer service industry is doing. In part two of our sector focus, it’s time to look at some of the news stories that impacted on the industry. The good news Many companies have been on a recruitment drive this year and lots of customer service employees have been employed across.
Read more

Sector focus: Customer services

Customer service sector focusEvery month we’ll be taking an in-depth look at a particular sector and letting you know how it’s doing. From employment figures and salaries to the latest trends and stories that rocked that industry. This month we’re giving you a snapshot on the customer services industry. Customer services job market Things are looking good for the customer services industry at the moment, as.
Read more

Interview questions you thought you could ask, but can’t

questions-you-cant-askRecruiters may feel that by asking personal interview questions they are making an exceptional effort to find the very best candidate, someone who will never let an employer down. But sometimes, what seems like due diligence strays into illegal territory, especially if you ask banned questions. Do this and you risk a tribunal. Individuals and workers are protected by law against.
Read more